Privacy Policy

Privacy Policy
Well Played Collective Inc.
Last Updated: June 2025

Well Played Collective Inc. (“Well Played”, “we”, “us”, or “our”) respects your privacy. We're committed to protecting your personal information and being transparent about how we handle it.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us—whether you’re booking a class, accessing a service, signing up for emails, or visiting one of our locations.

By accessing our website, booking platform, studio, or any of our services, you agree to the terms of this policy and consent to the collection, use, and disclosure of your personal information as described herein.

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. This means we only collect, use, and share personal information in ways that are lawful, necessary, and transparent.

You can withdraw your consent at any time by contacting us. Just note that some services may no longer be available if you do.

We collect the following types of personal information from you:

• Basic Contact Info: Name, email, phone number, address
   
• Booking & Membership Details: Class attendance, purchases, preferences
   
• Health & Wellness Data: Medical history, intake forms, waiver responses
   
• Payment Information: Credit card details (processed via secure third-party platforms)
   
• Communications: Email preferences, feedback, survey responses
   
• Other Data: Device/browser details, social media interactions, website usage
   

We only collect what we need to serve you better and run our business responsibly.

We collect personal information when you:

• Book a class, service, or membership
   
• Complete intake, consent, or waiver forms
   
• Interact with us in person, on our website, or through social media
   
• Contact us via email, phone, or forms
   
• Participate in surveys, promotions, or events
   

We may also collect data from trusted third-party providers like scheduling platforms or marketing tools, and protect it under this policy.

We use your personal information to:

• Provide and personalize our services
   
• Manage bookings, memberships, and client accounts
   
• Administer IV therapy and recovery services
   
• Communicate with you about classes, updates, and offers
   
• Improve your experience through feedback and analytics
   
• Meet legal and regulatory obligations
   
• Process payments and issue receipts
   

We may send you updates, offers, or invitations. You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly. We promise to keep it relevant and respectful.

We may share your personal information with:

• Service providers (e.g., booking software, email platforms, payment processors)
   
• Legal, accounting, and medical compliance partners
   
• Regulators, courts, or law enforcement (if legally required)
   
• Buyers or successors in the case of business transfer or sale
   

We never sell your information, and any third parties must agree to keep your data secure and follow this policy.

We take your privacy seriously. We use industry-standard safeguards—technical, administrative, and physical—to protect your information against misuse, loss, or unauthorized access.

Still, no method is 100% secure. We encourage you to contact us if you ever suspect misuse of your data.

You can access or update your personal information by contacting us. If something is incorrect, let us know—we’ll fix it or note your disagreement if we don’t agree on the correction.

Email: hello@getwellplayed.com

We’ll verify your identity before fulfilling any requests.

If you have concerns about our privacy practices, reach out—we’re here to help.

Well Played Collective Inc.
[Studio Address]
Email: hello@getwellplayed.com

Our website or emails may include links to third-party sites. These are for your convenience only—please read their privacy policies, as we’re not responsible for how they handle your data.

We may update this Privacy Policy from time to time. We’ll notify you if the changes are significant and post the most current version on our site. Continued use of our services means you accept the new terms.

Last updated: June 27 2025